Remote Support Service
We offer remote assistance for both Act! and IT support services. Please call us on (03)9813 3266 to arrange a remote session.
In order for us to be able to assist you remotely, you will need to download and run a remote access program called TeamViewer – see the “CONNECT ME” button below. Please save and run the program once downloaded, and respond affirmatively to any security warnings from your computer.
Note for Chrome users: Your download should appear in the downloads bar at the bottom of the page. Please click on the download to run it if it doesn’t launch automatically.
Once Team Viewer is running you will need to provide the ID and password to a Simply PC consultant in order for us to connect to you.
Terms & Conditions
- Remote Support is charged in 15 minute blocks. Please check the cost of these rates with a consultant directly.
- Accepting the remote support connection is an agreement to pay for services we provide you during the session.
- If you have no current trading terms with Simply PC you will be required to provide us with credit card details.
Sample:
Remote Access